FUNDED TRAINING

The nationally accredited BSB20120 Certificate II in Workplace Skills is an entry level qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

Learn basic skills and knowledge including:​

• communication;
• teamwork;
• time management;
• customer service;
• digital technologies; and
• workplace safety.

The Content Creator
This course is a Skill Set that delivers two units of competency from the BSB20120 Certificate II in Workplace Skills qualification. The program is suited to people who may be developing work skills, preparing to re-enter the workforce, or to start-up business owners, freelancers or contractors who wish to develop their communication and business software skills. Course content is supported by engagement with a local community newspaper.

The nationally accredited BSB30120 Certificate III in Business is a qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This course is ideal for people who want to develop strong organisational and communication skills and those who would like to work in a role with a focus on quality customer service.

Develop skills and knowledge including:

• using organisational skills to keep things running smoothly;
• providing quality service through clear and professional communication;
• supporting a variety of business processes; and
• providing technical advice and support to a team.

Community Services is one of the largest growth industries in our area. Community support workers must have the knowledge, skills, and values to work with individuals, families, social groups or communities to promote or restore social function.

The nationally accredited CHC32015 Certificate III in Community Services qualification is ideal for people who like to assist others and those who would like to work in a rewarding field where they are able to make a difference.

• Help other people.
• Promote equality in society.
• Promote change.
• Empower and support clients to act on their own behalf.
• Be a team member.
• Communicate with others.
• Work across a variety of settings with multiple client groups.

The care and support sector is now hiring, with rewarding jobs available in aged care, disability support and veterans’ care. With opportunities to build relationships with the people you care for, learn and grow across a variety of roles, and work flexible hours, a career as a support worker is a career that will change lives – including your own.

This is a dual qualification that will provide you with the skills and knowledge you need to work in the aged care and disability sectors.

This course will help you advance your career and move into a basic supervisory or management role. Train to work as an office administrator or personal assistant by developing your communication strategies, business relationships, and critical thinking, and building on your digital technologies skills.

The nationally accredited BSB40120 Certificate IV in Business is ideal for people who want to develop strong administrative and operational skills and those who would like to take on a supervisory or leadership role in an office or business administration environment.

• Apply communication strategies in the workplace within any industry
• Develop and maintain effective work relationships and networks through relationship building and negotiation skills
• Use systems and strategies to monitor and review performance, and identify opportunities for improvements
• Use digital technologies to collaborate in a workplace context and complete business tasks
• Use critical thinking to evaluate work practices
• Provide technical advice and support to a team.

Community Services is one of the largest growth industries in our area. Community support workers must have the knowledge, skills, and values to work with individuals, families, social groups or communities to promote or restore social function.

The nationally accredited CHC42021 Certificate IV in Community Services qualification is ideal for people who like to assist others and those who would like to work in a rewarding field where they are able to make a difference.

• Help other people.
• Promote equality in society.
• Promote change.
• Empower and support clients to act on their own behalf.
• Be a team member.
• Communicate with others.
• Work across a variety of settings with multiple client groups.

It is recommended that students enrolling in this course should be working in the industry.

If you currently work in the Disability industry this qualification could help you take the next step in your care career.

The CHC43121 Certificate IV in Disability Support reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

A résumé is a document that summarises your education, employment history, skills and experiences that are relevant to an employer. The purpose of a résumé is to get an interview for the job that you want! Learn about the value of an effective résumé and produce your own résumé that you can take home and continue to update as your skills and experience grow!

Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.

Enrol in the Introduction to Barista Skills to learn how to make and serve espresso coffee using espresso machines and grinders! If you enjoy coffee and the café vibe and could picture yourself working with a variety of people in a practical‚ hands-on role, then learning to prepare and serve an amazing espresso coffee and other hot beverages could be a great pathway into an exciting hospitality career!

Microsoft Excel is an industry leading spreadsheet application that enables users to format, organise and calculate data in a spreadsheet. In this course you'll learn how to enter data into a spreadsheet, format the spreadsheet, apply simple and complex formulas and functions to achieve desired results, and create charts and graphs from data entered into a spreadsheet.

Microsoft Word is a powerful word-processing application that can help anyone create professional-quality documents. In this course you'll learn how to identify, open, create and save files in Word, add images and tables to documents, use Word's formatting tools and functions, access and customise settings in Word, and print and distribute Word files.

If you're getting ready to look for work then this course will set you up for success! During this class, students will build job-ready confidence as they learn how to create their own resume, use positive body language, and create the right impression through appropriate personal presentation. Students will also practise interview techniques in a friendly, relaxed environment.

Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.

A scam is a fraudulent activity aimed at stealing your money or identity. The truth is that if you stay careful and alert, and follow a few simple steps to stay safer online, you can minimise your chances of being scammed. During this course you'll learn how to recognise and avoid scams and tricks on the Internet. You'll also learn what to do if you suspect you've been the victim of an online scam.

Studying online offers convenience and flexibility to work at your own pace wherever you want. But just like face-to-face study, online learning requires a set of skills to ensure you can successfully complete your course. Gain the digital skills you need to confidently use web browsers and search engines, navigate learner portals and conduct research online.

Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.

If you're ready to take the next step toward your career then this pathway program is just the thing for you. Next Steps: Returning to Work or Study is for anyone starting out, re-entering the workforce, or undertaking study that will help them further, or even change careers. This non-accredited training covers:

• accessing the labour market;
• finding new employment; and
• skills for online learning.

When you choose a career in construction there’s some basics you’ll need to get right so you can carry out your work in a safe and efficient way. This course is all about the basics.

This pathway course offers a change of pace from traditional study. Get a hands-on introduction to the skills that are used in the construction industry and learn about basic construction and tool handling using a variety of hand and power tools.

Woodworking for Beginners offers a change of pace from traditional study. The course is designed to give you a hands-on introduction to the woodworking skills that are used in cottage industries, around the home or farm that you’ll be able to use right away.

During the course you’ll learn about the two main areas of woodworking: basic construction and tool handling. You’ll use a variety of hand and power tools as you learn traditional woodworking techniques and terminology. Learn about safety for yourself and others as you build your first project—a classic box you can take home, decorate as you choose and use for storage.

Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.

If you're getting ready to look for work then this course will set you up for success! During this class, students will build job-ready confidence as they learn how to create their own resume, use positive body language, and create the right impression through appropriate personal presentation. Students will also practise interview techniques in a friendly, relaxed environment.

If you're ready to take the next step toward your career then this pathway program is just the thing for you. Next Steps: Returning to Work or Study is for anyone starting out, re-entering the workforce, or undertaking study that will help them further, or even change careers. This non-accredited training covers:

• accessing the labour market;
• finding new employment; and
• skills for online learning.

When you choose a career in construction there’s some basics you’ll need to get right so you can carry out your work in a safe and efficient way. This course is all about the basics.

This pathway course offers a change of pace from traditional study. Get a hands-on introduction to the skills that are used in the construction industry and learn about basic construction and tool handling using a variety of hand and power tools.

Woodworking for Beginners offers a change of pace from traditional study. The course is designed to give you a hands-on introduction to the woodworking skills that are used in cottage industries, around the home or farm that you’ll be able to use right away.

During the course you’ll learn about the two main areas of woodworking: basic construction and tool handling. You’ll use a variety of hand and power tools as you learn traditional woodworking techniques and terminology. Learn about safety for yourself and others as you build your first project—a classic box you can take home, decorate as you choose and use for storage.

Access Online Services will provide you with the skills and knowledge to access and manage essential online government services. Learn how to set up, log in and link a service to your myGov account, create and log in to your MyServiceNSW account, download the Service NSW app onto your smartphone and understand and work with QR (quick response) codes.

Government agencies are encouraging Australians to do business through myGov and other purpose-built mobile apps. With the increase in digital services like telehealth appointments, and a reliance on technology to stay safe and socially connected it's clear there's an increased need for all Australians to improve their digital literacy. 

We can help you get comfortable with technology in our fun, free Get Digital beginners technology sessions! Weekly workshops feature content from the Tech Savvy Seniors and Be Connected programs.

Microsoft Excel is an industry leading spreadsheet application that enables users to format, organise and calculate data in a spreadsheet. In this course you'll learn how to enter data into a spreadsheet, format the spreadsheet, apply simple and complex formulas and functions to achieve desired results, and create charts and graphs from data entered into a spreadsheet.

Microsoft Word is a powerful word-processing application that can help anyone create professional-quality documents. In this course you'll learn how to identify, open, create and save files in Word, add images and tables to documents, use Word's formatting tools and functions, access and customise settings in Word, and print and distribute Word files.

Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.

Windows is an operating system that runs the basic functions of a computer. Every computer has an operating system. In this course you'll learn how to navigate a Windows 10 desktop, start menu, settings, files and applications, work with files, check the security and privacy status of personal computer, and access, download and remove software applications.

A scam is a fraudulent activity aimed at stealing your money or identity. The truth is that if you stay careful and alert, and follow a few simple steps to stay safer online, you can minimise your chances of being scammed. During this course you'll learn how to recognise and avoid scams and tricks on the Internet. You'll also learn what to do if you suspect you've been the victim of an online scam.

Studying online offers convenience and flexibility to work at your own pace wherever you want. But just like face-to-face study, online learning requires a set of skills to ensure you can successfully complete your course. Gain the digital skills you need to confidently use web browsers and search engines, navigate learner portals and conduct research online.

Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.