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Qualification
Nationally Recognised Training
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Delivery
Face-to-Face Learning
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Duration
Varies - Check your Campus
CHC42021 Certificate IV in Community Services Overview
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Train to work as a community support worker and enjoy flexibility to work in a range of community services organisations providing services, activities, information and referral for those in need of assistance.
Course Description
This qualification reflects the role of Community Services workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other works in projects or teams. Work may take place in a range of community services, case workers or case management contexts.
In practice community workers provide services, support, activities, information and referral for those in need of assistance. They link people with appropriate services, groups, communities, and each other.
Course Structure
This course may be available in the following ways:
- In-Campus classes;
- Employment-based training and/or assessment.
Course Entry Requirements
All students are required to provide a Unique Student Identifier (USI) number which will be validated by the College. Qualification and/or Statements of Attainment cannot be issued without the USI number.
Outlined are the pre-requisites for student enrolment. Students must:
- be 15 years or older;
- participate in a course entry interview to determine their needs and assess suitability;
- have sufficient language, literacy and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF Level 2 for reading, writing, numeracy and oral communication to enter the course.
- provide a current email address for contact and communication.
The specific course entry requirements are:
- Appropriate LLN skills as required to meet industry documentation requirements;
- Digital technology skills as required to meet industry requirements;
- Physical fitness to undertake relevant work roles:
- Manual Handling;
- Shift Work;
- Repetitive tasks;
- All students will need to obtain a clear Federal Police Check and a Working with Children’s check. Without these documents the student will not be able to attend work placement.
- https://secure.prm.net.au
- https://kidsguardian.nsw.gov.au/children-safe-organisation/working-with-children-check
It is recommended that students be currently working in industry.
Course Participation Requirements
As a student studying in a face-to-face learning course, you'll need to attend the compulsory in-campus workshops as part of your training.
- 1 to 2 days per week during scheduled college semesters; or
- 2 evenings per week, 3 hours per evening.
The learning program for the CHC42021 Certificate IV in Community Services includes:
- face-to-face workshops;
- work carried out online and in the real world, to broaden depth of knowledge or through self-directed research for projects and assignments;
- written knowledge assessments;
- research projects.
Recognition of Prior Learning
Students who have completed internal or external training may be able to have these skills acknowledged through recognition of prior learning. This request should take place at the time of enrolment to enable completion of an RPL Application form and issue of the RPL Self-Assessment pack. Please call 1800 952 264 for more information about the RPL process.
Units of Competency
To receive this qualification, students must complete 7 core units and 8 elective units (15 units in total). The 8 elective units have been chosen to align with industry requirements.
Core Units
CHCADV001 Facilitate the interests and rights of clients
CHCCOM002 Use communication to build relationships
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCCCS004 Assess co-existing needs
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS019 Recognise and respond to crisis situations
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMGT005 Facilitate workplace debriefing and support process
CHCMHS001 Work with people with mental health issues
HLTWHS006 Manage personal stressors in the work environment
Qualification Awarded
After successfully completing this course, students will be eligible to receive the nationally endorsed CHC42021 Certificate IV in Community Services.
Career Opportunities
Career opportunities for graduates of this course may include the following job roles:
- Alcohol and Drug Officer;
- Child Protection Officer;
- Community Development Officer;
- Community Support Officer;
- Counsellor;
- Crisis Intervention Worker;
- Juvenile Justice Officer;
- Multicultural Support Officer;
- Welfare Worker;
- Youth Worker.
Funding
This training is subsidised by the NSW Government. Eligibility rules apply.
- NSW Fee Free
- Smart and Skilled
Apply now for your place in the CHC42021 Certificate IV in Community Services qualification.
Meet the trainers
Rhonda Mason
Inverell-born mother of four, Rhonda Mason, is passionate about youth and community welfare and services. For more than 20 years Rhonda has worked with Aboriginal, disadvantaged and vulnerable youth, domestic violence victims and the general community in Australia and overseas. She is an active youth worker at the local youth centre where she nurtures, cares for, and supports young people in our community.
Rhonda is also an adult education trainer and assessor at Community College where each year she teaches classes in community services, self-development and workplace skills.
Rhonda's focus on wellbeing and welfare is what drives her to engage students in a dynamic, fun classroom experience that brings theory to life and allows them to emerge confident, empathetic and ready for the workplace.
“I love supporting and nurturing students who often begin their journey filled with doubt and low self-confidence, then during their time at college, grow and develop their life in ways they'd never imagined.”
Rhonda Mason
Trainer/Assessor - BSB20120 Certificate II in Workplace Skills
