-
Qualification
Nationally Recognised Training
-
Delivery
Face-to-Face Learning
-
Duration
12 Months
CHC32015 Certificate III in Community Services Overview
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Train to work as a community support worker and enjoy flexibility to work in a range of community services organisations helping those who are in need of assistance.
Course Description
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect.
In practice community workers provide services, support, activities, information and referral for those in need of assistance. They link people with appropriate services, groups, communities, and each other.
Course Structure
This course may be available in the following ways:
- In-Campus classes
- As a traineeship:
- Full or part-time employment for new entrants - As part of school studies
- NESA - Year 11 towards HSC.
Course Entry Requirements
All students are required to provide a Unique Student Identifier (USI) number which will be validated by the College. Qualification and/or Statements of Attainment cannot be issued without the USI number.
Outlined are the pre-requisites for student enrolment. Students must:
- be 15 years or older;
- participate in a course entry interview to determine their needs and assess suitability;
- have sufficient language, literacy and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF Level 2 for reading, writing, numeracy and oral communication to enter the course.
- provide a current email address for contact and communication.
The specific course entry requirements are:
- Appropriate LLN skills as required to meet industry documentation requirements;
- Digital technology skills as required to meet industry requirements.
- Physical fitness to undertake relevant work roles:
- Manual Handling;
- Shift Work;
- Repetitive tasks;
- All students will need to obtain a clear Federal Police Check and a Working with Children’s check. Without these documents the student will not be able to attend work placement.
- https://secure.prm.net.au;
- https://kidsguardian.nsw.gov.au/children-safe-organisation/working-with-children-check.
Course Participation Requirements
As a student studying in a face-to-face learning course, you'll need to attend the compulsory in-campus workshops as part of your training—two days each week.
Students will be encouraged to undertake independent study and skills practice for around 7-8 hours each
week. To assist, students will have access to:
• online learning and resources—24/7 access.
The learning program for the BSB20120 Certificate II in Workplace Skills includes:
- face-to-face workshops;
- work carried out online and in the real world, to broaden depth of knowledge or through self-directed research for projects and assignments;
- written knowledge assessments.
Recognition of Prior Learning
Students who have completed internal or external training may be able to have these skills acknowledged through recognition of prior learning. This request should take place at the time of enrolment to enable completion of an RPL Application form and issue of the RPL Self-Assessment pack. Please call 1800 952 264 for more information about the RPL process.
Units of Competency
To receive this qualification, students must complete 5 core units and 7 elective units (12 units in total). The 7 elective units have been chosen to align with industry requirements.
Core Units
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
Elective Units
Unit selection will be at the discretion of the College—please contact your nearest campus to find out which units of competency will be offered.
Qualification Awarded
After successfully completing this course, students will be eligible to receive the nationally endorsed CHC32015 Certificate III in Community Services.
Career Opportunities
Career opportunities for graduates of this course may include the following job roles:
- Support worker;
- Welfare worker;
- Day program support worker;
- May work in community development organisations;
- Neighbourhood centres.
Funding
This training is subsidised by the NSW Government. Eligibility rules apply.
- NSW Fee Free
- Smart and Skilled
- Traineeship
Apply now for your place in the CHC32015 Certificate III in Community Services qualification.
Name | Start Date | End Date | Location | |
Certificate III in Community Services (250211INV) | 11/02/2025 | 10/11/2025 | Inverell Campus |