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Community College Northern Inland

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BUSINESS COURSES

Business Qualifications Business Workshops
Business Qualifications

Certificate II in Workplace Skills


The nationally accredited BSB20120 Certificate II in Workplace Skills is an entry level qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

Learn basic skills and knowledge including:​
  • communication;
  • teamwork;
  • time management;
  • customer service;
  • digital technologies; and
  • workplace safety.
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Certificate II in Workplace Skills - Skill Sets


The Content Creator
This course is a Skill Set that delivers two units of competency from the BSB20120 Certificate II in Workplace Skills qualification. The program is suited to people who may be developing work skills, preparing to re-enter the workforce, or to start-up business owners, freelancers or contractors who wish to develop their communication and business software skills. Course content is supported by engagement with a local community newspaper.
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Certificate III in Business



The nationally accredited BSB30120 Certificate III in Business is a qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This course is ideal for people who want to develop strong organisational and communication skills and those who would like to work in a role with a focus on quality customer service.

Develop skills and knowledge including:
  • using organisational skills to keep things running smoothly;
  • providing quality service through clear and professional communication;
  • supporting a variety of business processes; and
  • providing technical advice and support to a team.
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Certificate IV in Business


This course will help you advance your career and move into a basic supervisory or management role. Train to work as an office administrator or personal assistant by developing your communication strategies, business relationships, and critical thinking, and building on your digital technologies skills.

The nationally accredited BSB40120 Certificate IV in Business is ideal for people who want to develop strong administrative and operational skills and those who would like to take on a supervisory or leadership role in an office or business administration environment.
  • Apply communication strategies in the workplace within any industry
  • Develop and maintain effective work relationships and networks through relationship building and negotiation skills
  • Use systems and strategies to monitor and review performance, and identify opportunities for improvements
  • Use digital technologies to collaborate in a workplace context and complete business tasks
  • Use critical thinking to evaluate work practices
  • Provide technical advice and support to a team.
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Certificate IV in Business - Skill Sets


Building Business Relationships
This course is a Skill Set that delivers three units of competency from the BSB40120 Certificate IV in Business. The program is suited to people who may be returning to work, existing workers who want to advance their career, and business owners, freelancers or contractors who wish to develop specialised skills that focus on communication, customer service and business relationships. Course content is relevant to work carried out in a range of business environments and industries.
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Business Workshops

Access Online Services


Access Online Services will provide you with the skills and knowledge to access and manage essential online government services. Learn how to set up, log in and link a service to your myGov account, create and log in to your MyServiceNSW account, download the Service NSW app onto your smartphone and understand and work with QR (quick response) codes.
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Customer Service Skills


Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.
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Introduction to Microsoft Excel


Microsoft Excel is an industry leading spreadsheet application that enables users to format, organise and calculate data in a spreadsheet. In this course you'll learn how to enter data into a spreadsheet, format the spreadsheet, apply simple and complex formulas and functions to achieve desired results, and create charts and graphs from data entered into a spreadsheet.
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Introduction to Microsoft PowerPoint


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Introduction to Microsoft Word


Microsoft Word is a powerful word-processing application that can help anyone create professional-quality documents. In this course you'll learn how to identify, open, create and save files in Word, add images and tables to documents, use Word's formatting tools and functions, access and customise settings in Word, and print and distribute Word files.
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Learning to use Zoom


Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.
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Navigating Microsoft Windows


Windows is an operating system that runs the basic functions of a computer. Every computer has an operating system. In this course you'll learn how to navigate a Windows 10 desktop, start menu, settings, files and applications, work with files, check the security and privacy status of personal computer, and access, download and remove software applications.
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Online Safety & Scam Awareness


A scam is a fraudulent activity aimed at stealing your money or identity. The truth is that if you stay careful and alert, and follow a few simple steps to stay safer online, you can minimise your chances of being scammed. During this course you'll learn how to recognise and avoid scams and tricks on the Internet. You'll also learn what to do if you suspect you've been the victim of an online scam.
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Photo Editing Workshop - CJO Photography


Rural photographer Candice O'Neill is an advocate for getting your images right 'in camera'. She also believes that software has its place in digital photography. Join the talented Candice of CJO Photography for this one-day workshop where you'll learn photo editing techniques focusing on learning Lightroom, developing a workflow, and taking a look at Photoshop.

Adobe Lightroom is a comprehensive editing program designed to work hand-in-hand or independently from Photoshop. Lightroom is the software of choice for a huge number of professional photographers. Adobe Photoshop is arguably the most well-known photo editing software available.
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Photography and Editing Workshop - CJO Photography


Join rural photographer Candice O'Neill of CJO Photography for a weekend of creative imagery! This 2-day workshop presents a Photography session on day one and a Photo Editing session on day two.

This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you can hone your photography skills to develop a style that is uniquely yours.

You'll also learn the basics of image editing software Adobe Lightroom and take a look at Adobe Photoshop to edit the images you capture. Learn to create those unique little twists that become a signature, that separate your work from someone else's and make your photography a recognisable and consistent product!
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Photography Workshop - CJO Photography


Rural photographer Candice O'Neill knows that photography is a journey. Join her at the beginning in this one-day workshop focusing on how to use your camera in manual mode, what the buttons on your camera are for, and understanding the exposure triangle.

This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you will be able to hone your photography skills to develop a style that is uniquely yours.
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Typing 101


Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.
Find Out More

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Community College Northern Inland
ABN 46 590 341 073   |   RTO 90027
47 Fitzroy Street
PO Box 20
Barraba NSW 2347
Phone (02) 6782 1662
Email info@ccni.nsw.edu.au

Opening Hours

Monday to Friday—9.00am to 5.00pm
Saturday—Closed
Sunday—Closed
Public Holidays—Closed
Check for opening and closing times across campuses
Freecall 1800 952 264

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