BUSINESS COURSES
Business Qualifications

Certificate II in Workplace Skills
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The BSB20120 Certificate II in Workplace Skills is an entry level qualification which reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
Learn basic skills and knowledge including communication, teamwork, time management, customer service, digital technologies, and workplace safety.

Certificate III in Business
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Administrative skills are in high demand within a range of businesses across all industries. Train to work as an Administrative Assistant where you can establish a career that will give you room to grow.
The nationally accredited BSB30120 Certificate III in Business is ideal for people who want to develop strong organisational and communication skills and those who would like to work in a role with a focus on quality customer service.
- Use organisational skills to keep things running smoothly.
- Provide quality service through clear and professional communication.
- Support a variety of business processes.
- Provide technical advice and support to a team.

Certificate IV in Business
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This course will help you advance your career and move into a basic supervisory or management role. Train to work as an office administrator or personal assistant by developing your communication strategies, business relationships, and critical thinking, and building on your digital technologies skills.
The nationally accredited BSB40120 Certificate IV in Business is ideal for people who want to develop strong administrative and operational skills and those who would like to take on a supervisory or leadership role in an office or business administration environment.
- Apply communication strategies in the workplace within any industry
- Develop and maintain effective work relationships and networks through relationship building and negotiation skills
- Use systems and strategies to monitor and review performance, and identify opportunities for improvements
- Use digital technologies to collaborate in a workplace context and complete business tasks
- Use critical thinking to evaluate work practices
- Provide technical advice and support to a team.

Certificate IV in Business - Skill Sets
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This course is a Skill Set that delivers three units of competency from the BSB40120 Certificate IV in Business. The program is suited to people who may be returning to work, existing workers who want to advance their career, and business owners, freelancers or contractors who wish to develop specialised skills that focus on communication, customer service and business relationships. Course content is relevant to work carried out in a range of business environments and industries.
Business Workshops
Customer Service Skills
Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.
Learning to use Zoom
Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.
Photo Editing Workshop - CJO Photography
Rural photographer Candice O'Neill is an advocate for getting your images right 'in camera'. She also believes that software has its place in digital photography. Join the talented Candice of CJO Photography for this one-day workshop where you'll learn photo editing techniques focusing on learning Lightroom, developing a workflow, and taking a look at Photoshop.
Adobe Lightroom is a comprehensive editing program designed to work hand-in-hand or independently from Photoshop. Lightroom is the software of choice for a huge number of professional photographers. Adobe Photoshop is arguably the most well-known photo editing software available.
Adobe Lightroom is a comprehensive editing program designed to work hand-in-hand or independently from Photoshop. Lightroom is the software of choice for a huge number of professional photographers. Adobe Photoshop is arguably the most well-known photo editing software available.
Photography and Editing Workshop - CJO Photography
Join rural photographer Candice O'Neill of CJO Photography for a weekend of creative imagery! This 2-day workshop presents a Photography session on day one and a Photo Editing session on day two.
This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you can hone your photography skills to develop a style that is uniquely yours.
You'll also learn the basics of image editing software Adobe Lightroom and take a look at Adobe Photoshop to edit the images you capture. Learn to create those unique little twists that become a signature, that separate your work from someone else's and make your photography a recognisable and consistent product!
This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you can hone your photography skills to develop a style that is uniquely yours.
You'll also learn the basics of image editing software Adobe Lightroom and take a look at Adobe Photoshop to edit the images you capture. Learn to create those unique little twists that become a signature, that separate your work from someone else's and make your photography a recognisable and consistent product!
Photography Workshop - CJO Photography
Rural photographer Candice O'Neill knows that photography is a journey. Join her at the beginning in this one-day workshop focusing on how to use your camera in manual mode, what the buttons on your camera are for, and understanding the exposure triangle.
This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you will be able to hone your photography skills to develop a style that is uniquely yours.
This workshop will prepare you to become the photographer you want to be by giving you the guidelines and basic skills you need to master your DSLR camera. From this point, with practice and patience you will be able to hone your photography skills to develop a style that is uniquely yours.
Photography Workshop - DSLR Beginners
This half-day workshop covers basic camera theory for photography enthusiasts and a practical session guiding participants as they capture images of nature in the great outdoors.
Typing 101
Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.
XERO Advanced Workshop
This course is taught by a certified XERO Advisor using real-world book-keeping examples that will help you develop a sound knowledge of XERO. Learn how to produce and manage purchase orders and invoices, manage accounts payable and receivable and much more. This course is intended for users who have some experience of XERO Accounting software who wish to dive deeper into managing the operations. The course assumes some knowledge of XERO and is ideal for participants who want to gain further insights into XERO.
XERO Introductory Workshop
This course is taught by a certified XERO Advisor using real-world book-keeping examples that will help you develop a sound knowledge of XERO. Learn how to produce and manage purchase orders and invoices, manage accounts payable and receivable and much more. This course is intended for first-time users of XERO accounting software.