With the increase in digital services like telehealth appointments, and a reliance on technology to stay safe and socially connected it's clear there's an increased need for all Australians to improve their digital literacy. Some digital interactions, like COVID-Safe and Contactless Check-in are now standard in local shops, businesses and organisations everywhere. Government agencies are encouraging everyone to do business through myGov and other purpose-built mobile apps. Are you comfortable you have the skills you need to take part in Australia's digital transformation?
Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.
The Accidental Counsellor: Supporting Mental Health for Work
This course will give you the skills and knowledge to use basic counselling techniques to support mental health in the workplace. Strengthen your communication skills, understand your values and beliefs, deal with strong emotions and learn self care.
In today's technology-driven workplace employees are using digital and interpersonal skills to create and maintain the working relationships they need to be successful. Join this course to learn in-demand skills you can use in an administration environment and expand your career opportunities.
Learn to design and produce various business documents, including selecting and using a range of functions on a variety of computer applications.
Learn to develop spreadsheets through the use of spreadsheet applications.
Learn to apply critical thinking skills to generate solutions to workplace problems in a team environment.
We embed digital skills learning into the training we deliver and provide support for students who need to improve their digital literacy for life and learning. If you're an adult and you want to improve your digital literacy then our Digital Skills training is for you. Build the skills you need for work or study in a safe and supportive environment.
In today's customer-focused workplace employees are using interpersonal and digital skills to create and maintain the working relationships they need to be successful. Join this course to prepare for work with skills that will help you build a career across industries and in a range of workplace environments.
Identify communication needs and learn to communicate using verbal and non-verbal communication skills, including drafting written communications.
Activate digital devices and access features, navigating and organising the file or application environment, updating stored information, and deactivating the personal digital device.
Build and maintain the required customer service and presentation standards;
Write a professional resume that will get an employer's attention by identifying the correct information to include and how to address the selection criteria.