Future proof your career with a qualification in Business.

BSB30120 Certificate III in Business

This qualification is a great starting point for your career in Business Services. Train to work as an administrative assistant in a range of organisations by learning the skills you need to provide quality services and support to your team.

Use organisational skills to keep things running smoothly.

Provide quality services through clear and professional communication.

Support a variety of business processes.

Provide technical advice and support to your team.

About the qualification

Course Overview

This qualification reflects the role of individuals in a variety of business services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. It is likely that these individuals are establishing their own work performance. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Course Structure

This course may be available in the following ways:

Blended Learning classes
In-Campus classes
As a traineeship:
- Full or part-time employment for new entrants
As part of school studies
- NESA - Year 11 towards HSC.

2023 Course Structure
This course will be completed over 12 months as blended learning with training delivered in the following ways:

Face-to-face instruction and support to practise the skills for each unit
Virtual learning classrooms with other students via Zoom
24/7 access to online resources in the Learner Portal
Regular class interaction and support from your trainer.

The face-to-face workshops and virtual class sessions work together to strengthen overall learning.

Course material for each unit is presented during a full-day face-to-face workshop that will be scheduled approximately once a month at base camp¹. Students also work through supporting activities during the workshops and may be assessed on any practical component of their training.

Follow-up virtual classroom sessions held weekly are used to discuss and explore topics related to the learning with the goal to increase understanding, to problem-solve and work through trainer-led tutorials. Zoom in from your chosen location.

¹ Training is delivered by a base camp. Students from throughout the region may enrol in their nearest (or any available) base camp. This is the campus you will need to attend in person to participate in face-to-face workshops.

Course Entry Requirements

All students are required to provide a Unique Student Identifier (USI) number which will be validated by the College. Qualification and/or Statements of Attainment cannot be issued without the USI number.

Outlined are the pre-requisites for student enrolment. Students must:

be 15 years or older;
participate in a course entry interview to determine their needs and assess suitability;
have sufficient language, literacy and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF Level 3 for reading, writing, numeracy and oral communication to enter the course.
provide a current email address for contact and communication.

The specific course entry requirements are:

There are no formal prerequisites or entry requirements however students will require LLN skills to meet industry documentation requirements.

Course Participation Requirements

As a student studying in a blended learning course, you'll need to attend the compulsory in-campus workshops as part of your training.

You'll also attend, and participate in, virtual classroom sessions held via Zoom. Zoom sessions are scheduled to take place one or more times each week for the duration of the course and are of 1.5 to 2.5 hours' duration.

You'll also need to work independently at home using the Learner Portal to access resources and complete or upload your work.

The learning program for the BSB30120 Certificate IV in Business includes:

face-to-face workshops;
virtual classes via Zoom;
work carried out online and in the real world, to broaden depth of knowledge or through self-directed research for projects and assignments;
written knowledge assessments;
research projects.

Recognition of Prior Learning

Units of Competency

To receive this qualification, students must complete 6 core units and 7 elective units (13 units in total). The 7 elective units have been chosen to align with industry requirements.

Core Units

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

Elective Units

BSBINS302 Organise workplace information
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPEF301 Organise personal work priorities
BSBPUR301 Purchase goods and services
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets

Qualification Awarded

Career Pathways

Funding

Course Schedule

DELIVERED BY GUNNEDAH CAMPUS

Weekly Zoom Session:

2.5 hours Time TBA

Face-to-Face Workshops:

Approximately one per month from 9am - 4pm

DELIVERED BY INVERELL CAMPUS

Weekly Zoom Sessions:

Twice weekly from 6pm - 7.30pm

Face-to-Face Workshops:

Approximately one per month from 9am - 4pm

View the brochure online

Download information

Student Handbook

Apply now for your place in the BSB30120 Certificate III in Business

Name	Start Date	End Date	Location
Certificate III in Business (230211INV)	11/02/2023	02/09/2023	Inverell Campus	Apply
Certificate III in Business (230222GUN)	22/02/2023	11/10/2023	Gunnedah Campus	Apply