Work and Study Skills Courses

Work & Study Skills Courses Work & Study Skills Workshops

Work & Study Skills Courses

Career Pathway Program

The Career Pathway Program is a great starting point for students who are new or returning to study or work. Delivered in a supportive, community-focused setting, this training will help you explore strategies for career planning and learning for work. During the course you'll work on your presentation, time management and team skills, and learn basic digital and soft skills that will boost your confidence and employability. You don't need any experience to start your career pathway journey— just bring your goals!

Certificate I in Skills for Vocational Pathways - Skill Sets

Launch Into Work

Launch Into Work is a short accredited program designed to help people step confidently into employment. Get the practical experience and job-ready skills valued by employers in our region.

This Skill Set is a pathway program into the nationally accredited FSK10219 Certificate I in Skills for Vocational Pathways.

Accredited Training

Certificate II in Workplace Skills

The nationally accredited BSB20120 Certificate II in Workplace Skills is an entry level qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

Learn basic skills and knowledge including:

communication;
teamwork;
time management;
customer service;
digital technologies; and
workplace safety.

Accredited Training

Community Media Makers

Community Media Makers

Learn practical media skills to keep local stories alive by joining this short, non-accredited program. Community Media Makers is a hands-on course covering journalism basics, multimedia and social media, news writing, interviewing and photography. You’ll finish ready to contribute to local publications—including The Gwydir News—and help sustain vital community storytelling.

Non-Accredited Training

Foundations - Basic Hospitality Skills

Hospitality Basics is a 3-day course, ideal for job seekers keen to work in a part-time hospitality role or for anyone looking for a pathway into a hospitality career or further study. Join this course to learn about customer service skills, basic hygiene in the kitchen, and the basic coffee-making skills required to work in a hospitality environment and expand your career opportunities!

Work & Study Skills Workshops

Create Your Own Resume

A résumé is a document that summarises your education, employment history, skills and experiences that are relevant to an employer. The purpose of a résumé is to get an interview for the job that you want! Learn about the value of an effective résumé and produce your own résumé that you can take home and continue to update as your skills and experience grow!

Customer Service Skills

Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.

Introduction to Barista Skills

Enrol in the Introduction to Barista Skills to learn how to make and serve espresso coffee using espresso machines and grinders! If you enjoy coffee and the café vibe and could picture yourself working with a variety of people in a practical‚ hands-on role, then learning to prepare and serve an amazing espresso coffee and other hot beverages could be a great pathway into an exciting hospitality career!

Introduction to Microsoft Excel

Microsoft Excel is an industry leading spreadsheet application that enables users to format, organise and calculate data in a spreadsheet. In this course you'll learn how to enter data into a spreadsheet, format the spreadsheet, apply simple and complex formulas and functions to achieve desired results, and create charts and graphs from data entered into a spreadsheet.

Introduction to Microsoft Word

Microsoft Word is a powerful word-processing application that can help anyone create professional-quality documents. In this course you'll learn how to identify, open, create and save files in Word, add images and tables to documents, use Word's formatting tools and functions, access and customise settings in Word, and print and distribute Word files.

Job Ready Skill Set

If you're getting ready to look for work then this course will set you up for success! During this class, students will build job-ready confidence as they learn how to create their own resume, use positive body language, and create the right impression through appropriate personal presentation. Students will also practise interview techniques in a friendly, relaxed environment.

Learning to use Zoom

Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.

Skills for Online Learning

Studying online offers convenience and flexibility to work at your own pace wherever you want. But just like face-to-face study, online learning requires a set of skills to ensure you can successfully complete your course. Gain the digital skills you need to confidently use web browsers and search engines, navigate learner portals and conduct research online.

The Accidental Counsellor: Supporting Mental Health for Work

This course will give you the skills and knowledge to use basic counselling techniques to support mental health in the workplace. Strengthen your communication skills, understand your values and beliefs, deal with strong emotions and learn self care.

Typing 101

Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.

What our students say about us

Cardiopulmonary Resuscitation

"Tutor was very friendly, accommodating, knowledgeable and engaging with participants. Information provided was concise and applicable to the course as detailed."

Mary Avery
First Aid HLTAID001—CPR only
Narrabri Community College

First Aid for Early Childhood

"A wonderful trainer with valuable life experience and related skills, who is very passionate and able to share information in a way that students remember."

Rebbeka Rose
Skilling for Recovery—First Aid for Early Childhood
Warialda Community College