JOBSEARCH & EMPLOYABILITY
SKILLS COURSES
Job Search & Employability Skills Workshops
Create Your Own Resume
A résumé is a document that summarises your education, employment history, skills and experiences that are relevant to an employer. The purpose of a résumé is to get an interview for the job that you want! Learn about the value of an effective résumé and produce your own résumé that you can take home and continue to update as your skills and experience grow!
Customer Service Skills
Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints. In this course students will identify, practise and improve their customer service skills by seeking feedback from customers, managers and colleagues.
Job Ready Skill Set
If you're getting ready to look for work then this course will set you up for success! During this class, students will build job-ready confidence as they learn how to create their own resume, use positive body language, and create the right impression through appropriate personal presentation. Students will also practise interview techniques in a friendly, relaxed environment.
Learning to use Zoom
Zoom is an essential video conferencing app that allows you to do more than conduct virtual meetings. In this workshop you will learn how to work, learn, communicate and collaborate remotely with others.
The Accidental Counsellor: Supporting Mental Health for Work
This course will give you the skills and knowledge to use basic counselling techniques to support mental health in the workplace. Strengthen your communication skills, understand your values and beliefs, deal with strong emotions and learn self care.
Typing 101
Get guided learning to help you type faster, easier, better!
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.
Whether you're planning to start work or beginning to study, fast and accurate typing skills will be essential to your success. Increasing your typing speed and accuracy by learning to touch type will make you more efficient and productive! Become a master of the keyboard by joining Typing 101—a fun, skill-building class that will help develop your typing skills and confidence in preparation for work or further study.
Job Search & Employability Skills Qualifications
