SMART & SKILLED QUALIFICATIONS

The nationally accredited BSB20120 Certificate II in Workplace Skills is an entry level qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

Learn basic skills and knowledge including:​

• communication;
• teamwork;
• time management;
• customer service;
• digital technologies; and
• workplace safety.

The nationally accredited BSB30120 Certificate III in Business is a qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This course is ideal for people who want to develop strong organisational and communication skills and those who would like to work in a role with a focus on quality customer service.

Develop skills and knowledge including:

• using organisational skills to keep things running smoothly;
• providing quality service through clear and professional communication;
• supporting a variety of business processes; and
• providing technical advice and support to a team.

Community Services is one of the largest growth industries in our area. Community support workers must have the knowledge, skills, and values to work with individuals, families, social groups or communities to promote or restore social function.

The nationally accredited CHC32015 Certificate III in Community Services qualification is ideal for people who like to assist others and those who would like to work in a rewarding field where they are able to make a difference.

• Help other people.
• Promote equality in society.
• Promote change.
• Empower and support clients to act on their own behalf.
• Be a team member.
• Communicate with others.
• Work across a variety of settings with multiple client groups.

The care and support sector is now hiring, with rewarding jobs available in aged care, disability support and veterans’ care. With opportunities to build relationships with the people you care for, learn and grow across a variety of roles, and work flexible hours, a career as a support worker is a career that will change lives – including your own.

This is a dual qualification that will provide you with the skills and knowledge you need to work in the aged care and disability sectors.

This course will help you advance your career and move into a basic supervisory or management role. Train to work as an office administrator or personal assistant by developing your communication strategies, business relationships, and critical thinking, and building on your digital technologies skills.

The nationally accredited BSB40120 Certificate IV in Business is ideal for people who want to develop strong administrative and operational skills and those who would like to take on a supervisory or leadership role in an office or business administration environment.

• Apply communication strategies in the workplace within any industry
• Develop and maintain effective work relationships and networks through relationship building and negotiation skills
• Use systems and strategies to monitor and review performance, and identify opportunities for improvements
• Use digital technologies to collaborate in a workplace context and complete business tasks
• Use critical thinking to evaluate work practices
• Provide technical advice and support to a team.

Community Services is one of the largest growth industries in our area. Community support workers must have the knowledge, skills, and values to work with individuals, families, social groups or communities to promote or restore social function.

The nationally accredited CHC42021 Certificate IV in Community Services qualification is ideal for people who like to assist others and those who would like to work in a rewarding field where they are able to make a difference.

• Help other people.
• Promote equality in society.
• Promote change.
• Empower and support clients to act on their own behalf.
• Be a team member.
• Communicate with others.
• Work across a variety of settings with multiple client groups.

It is recommended that students enrolling in this course should be working in the industry.

If you currently work in the Disability industry this qualification could help you take the next step in your care career.

The CHC43121 Certificate IV in Disability Support reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.