BUSINESS COURSES
Business Qualifications
Certificate II in Workplace Skills
Learn basic skills and knowledge including:
- communication;
- teamwork;
- time management;
- customer service;
- digital technologies; and
- workplace safety.
Certificate II in Workplace Skills - Skill Sets
This course is a Skill Set that delivers two units of competency from the BSB20120 Certificate II in Workplace Skills qualification. The program is suited to people who may be developing work skills, preparing to re-enter the workforce, or to start-up business owners, freelancers or contractors who wish to develop their communication and business software skills. Course content is supported by engagement with a local community newspaper.
Certificate III in Business
The nationally accredited BSB30120 Certificate III in Business is a qualification that reflects the day-to-day skills used in businesses across different industries and sectors. This course is ideal for people who want to develop strong organisational and communication skills and those who would like to work in a role with a focus on quality customer service.
Develop skills and knowledge including:
- using organisational skills to keep things running smoothly;
- providing quality service through clear and professional communication;
- supporting a variety of business processes; and
- providing technical advice and support to a team.
Certificate IV in Business
The nationally accredited BSB40120 Certificate IV in Business is ideal for people who want to develop strong administrative and operational skills and those who would like to take on a supervisory or leadership role in an office or business administration environment.
- Apply communication strategies in the workplace within any industry
- Develop and maintain effective work relationships and networks through relationship building and negotiation skills
- Use systems and strategies to monitor and review performance, and identify opportunities for improvements
- Use digital technologies to collaborate in a workplace context and complete business tasks
- Use critical thinking to evaluate work practices
- Provide technical advice and support to a team.
Certificate IV in Business - Skill Sets
This course is a Skill Set that delivers three units of competency from the BSB40120 Certificate IV in Business. The program is suited to people who may be returning to work, existing workers who want to advance their career, and business owners, freelancers or contractors who wish to develop specialised skills that focus on communication, customer service and business relationships. Course content is relevant to work carried out in a range of business environments and industries.
Business Workshops
