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Qualification
Nationally Recognised Training
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Delivery
Face-to-Face Learning
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Duration
6 Months
BSB40120 Certificate IV in Business
This qualification will help you advance your career and move into a basic supervisory or management role. Train to work as an administration manager, customer service or personal assistant by learning how to develop communication strategies, business relationships, and critical thinking—all while you build your digital technologies skills!
Course Description
This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Course Structure
This course may be available in the following ways:
- Blended Learning classes
- In-Campus classes
- As a traineeship:
- Full or part-time employment for new entrants.
Contact your local campus for information about course schedules.
Course Entry Requirements
All students are required to provide a Unique Student Identifier (USI) number that will be validated by the College. Qualification and/or Statements of Attainment cannot be issued without the USI number.
Outlined are the pre-requisites for student enrolment. Students must:
- be 15 years or older;
- participate in a course entry interview to determine their needs and assess suitability;
- have sufficient language, literacy and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF Level 4 for reading, writing, numeracy and oral communication to enter the course.
- provide a current email address for contact and communication.
The specific course entry requirements are:
- There are no formal prerequisites or entry requirements however students will require LLN skills to meet industry documentation requirements.
Course Participation Requirements
As a student studying in a face-to-face learning course, you'll need to attend the compulsory in-campus workshops as part of your training.
Students will be encouraged to undertake independent study and skills practice for around 7-8 hours each
week. To assist, students will have access to:
• online learning and resources—24/7 access.
The learning program for the BSB40120 Certificate IV in Business includes:
- face-to-face workshops;
- work carried out online and in the real world, to broaden depth of knowledge or through self-directed research for projects and assignments;
- written knowledge assessments.
Recognition of Prior Learning
Students who have completed internal or external training may be able to have these skills acknowledged through recognition of prior learning. This request should take place at the time of enrolment to enable completion of an RPL Application form and issue of the RPL Self-Assessment pack. Please call 1800 952 264 for more information about the RPL process.
Units of Competency
To receive this qualification, students must complete 6 core units and 6 elective units (12 units in total). The 6 elective units have been chosen to align with industry requirements.
Core Units
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Elective Units
BSBOPS404 Implement customer service strategies
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
BSBTEC302 Design and produce spreadsheets
Qualification Awarded
After successfully completing this course, students will be eligible to receive the nationally endorsed BSB40120 Certificate IV in Business.
Career opportunities for graduates of this course may include the following job roles:
- Administration Manager
- Customer Service Representative
- Personal Assistant.
Funding
This training is subsidised by the NSW Government. Eligibility rules apply.
- Smart and Skilled
- Traineeship
Apply now for your place in the BSB40120 Certificate IV in Business
Name | Start Date | End Date | Location | |
Certificate IV in Business (240326GUN) | 26/03/2024 | 08/10/2024 | Gunnedah Campus |
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